Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return.
The product(s) must be received within 14 days. It must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch or bracelet was received.
If your return is approved, a full refund will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5-10 business days.